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Privacy Policy & Terms

Last updated: March 2025

Bhanu Pratap Bus ("we", "our", or "us") operates bus travel and parcel services. By using our app or services, you agree to this Privacy Policy and Terms. Please read carefully.

1. Information We Collect

When you use our app or services, we may collect:

2. How We Use Your Information

We use your information to:

3. Payment & Refund Policy

All payments are non-refundable. Once a booking is confirmed and payment is made for bus seats or parcel services, no refunds will be issued under any circumstances. Please verify all details before confirming.

4. Cancellation Policy

No cancellation policy. We do not allow cancellations of confirmed bookings. Once you have booked a seat or parcel service and payment has been completed, the booking cannot be cancelled or modified. Please ensure all details are correct before confirming your booking.

5. Data Security

We take reasonable steps to protect your personal information. Payment transactions are secured through our payment partner. Do not share your OTP or account details with anyone.

6. Third Parties

We may share information only with service providers necessary to operate our business (e.g., payment gateway for transactions). We do not sell your personal data to third parties.

7. Changes to This Policy

We may update this policy from time to time. Continued use of our services after changes constitutes acceptance. Check this page periodically for updates.

8. Governing Law

This policy is governed by the laws of India. Any disputes shall be subject to the courts of Rajasthan.

9. Contact Us

For questions about this policy or your bookings: